Reviews

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Henry Lopez
14 hours ago
Rich did a excellent, clean job. We enjoyed him. Thanks
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cathy lapp
15 hours ago
Had a great experience. Alfredo was great. Very informative and believe he fixed the problem will definitely use him again if needed
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Jody Adams
17 hours ago
Rich the technician did a fantastic job. Very professional, clean, and courteous. I would recommend them.
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m christy
18 hours ago
Great customer service! Alfredo did an awesome job.
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Pat Salyer
19 hours ago
Rich came to my house to fix a leak under my kitchen sink and a leak in my shower faucet. He did both beautifully and courteously.
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Keith Yeary
1 day ago
Levi did an excellent job installing a new RUUD 50 gallon hot water heater… He arrived about 8:30AM and once we discussed and decided on what we wanted he jumped on it and was finished by 12:30PM He was very personable and pleasant to talk with! Always smiling…he appeared to love what he was doing. This is our second Plumbing Masters water heater…the unit Levi replaced was over 15 years old! Great company and service you can count on! Thanks Levi and Plumbing Masters!
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Arie Burris
2 days ago
Chase did a great job, and he was very professional and friendly. We would absolutely use him again.
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Raquel Aurilia
3 days ago
Casey Peña did a great job with everything today with my new water softener installation. He was very thorough and knowledgeable and very friendly, which was great. He made sure to check everything before he left and made sure that I was comfortable with everything up to the installation.
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Matthew Jones
3 days ago
Aaron B was great! Very helpful in a stressful situation 🙃
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Chase Tomney
4 days ago
We had an amazing experience with Casey! The communication, professionalism and truly educating us on what needed to be completed was top notch. We appreciate his time and truly assisting us get a new water heater same day. Could not recommend more to use Casey
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Jennifer Nelsen
4 days ago
Casey P with Plumbing Master’s came same day to help change out my garbage disposal. He was professional and got the job done in a timely manner. Highly recommend!
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Wayne Burke
4 days ago
Very professional, very prompt, very knowledgeable, very easy to communicate with. Overall one of the best companies I’ve ever delt with! Very pleased and impressed.
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Timothy Howar
5 days ago
Called in the afternoon and they were able to get my job request done the same day. Levi was Professional and on time, 10 out of 10 would recommend!
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Dominque Nichols
5 days ago
Today I had to have Plumbing Masters come out to service my tankless water heater. The customer service I received from start to finish was top notch. Casey Pena was the technician that come out. He was very professional and was able to fix the problem in a timely manner. If you have any plumbing issues I suggest that you give them a call and ask for Casey.
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Kathleen Cooper
6 days ago
On time, very clean, very nice even though it could not be fixed right away. Sent the right people to do the job. Thank you!
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Shantilal Patel
7 days ago
Casey Pena provided excellent service today, he was on time, very polite, pleasant and a gentleman, did excellent work, 5 out of 5 for him.He was from plumbing masters .
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Edward Littell
7 days ago
I had an emergency with my toilet, I called and asked if they could come out today. This was about 4:00 and they said that they could. Miguel was my technician , he was very polite and courteous. He explained what he was going to do and he got my toilet unplugged for me. Oh there was a very bad dust storm and Miguel called me and told me that he was running late because of the storm. I thought that was very nice of him to let me know that. For such a young man, your lucky to have him on your team.... Thanks again Edward W Littell
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ethan lock
7 days ago
Casey PENA did a lot of work for me with problems in 4 bathrooms. He was every knowledgeable and did a great job for me.
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Monica Mims
1 week ago
He gave me great customer service thank you
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Diamond Smith
1 week ago
Chad was wonderful. My repairs were done quickly and the price was extremely affordable. I had competitors quote me really high so I’m glad I found plumbing masters.
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Brian Crean
1 week ago
Plumbing Masters as a company was great to work with. They were quick to respond & very courteous when going over my issue. The technician that was dispatched, Chad, was awesome! He not only explained everything he was doing he went above & beyond ultimately finding that the issue was not clogged pipes but an issue with the sink drain stopper. He fixed it quickly & we are very happy! Chad is not only very knowledgeable but also very personable. You’ll be lucky to have Chad working in your issue! Thanks again
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john mckenzie
1 week ago
Todd did an amazing job and knocked it out quickly!
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Nathan Morgan
1 week ago
Levi was absolutely amazing and straight forward! Did a great job, didnt sugarcoat anything, got everything done quickly and professionally!!!
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DAICHA TRE
1 week ago
Prompt friendly service - great communication
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Cheryl Podrazik
1 week ago
Casey Peña did a great job and walked me through everything. He was very clean and left my house better than when he arrived. Highly, HIGHLY recomend him AND Plumbing Masters !
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Lesley Hatch
1 week ago
I thought I had an emergency of sorts.. Turns out I really didn’t.. But when I thought I did plumbing masters was A number one!.. Same-day service with a super nice technician, Richard M… Richard assessed the problem and although he didn’t have the Proper fittings for my problem he told me he’d be Back first thing in the morning, we agreed on 7 o’clock or a little sooner.. And at 6:45 sharp he pulled up!.. Fixed my problem within 20 minutes.. Cleaned up and off he went!.. I am super happy with this company.. So happy that I signed up for their yearly maintenance plan.. Thank you, Richard and thank you, Plumbing Masters! Lesley H
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Lori Barron
2 weeks ago
Casey Pena did a great job replacing my water softener and pressure release valve and maintenance on my water heater. He also checked all the sinks and toilets and was good at explaining everything. He worked really hard on a really hot day
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Alan Griggs
2 weeks ago
Fixed every problem FAST. Alfredo is his name.
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Rand Vogel
2 weeks ago
Aaron and Alfredo worked long and hard power washing my drains. All run clear and I have a two year guarantee. The two men were friendly, courteous clean and just all-around good company. I could see on the camera screen everything happening in the drain! I gave the company four stars instead of five because of the AI answering service giving me the wrong appointment time.
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AvaLee Magadan
2 weeks ago
Mr. Mousel was fantastic! He explained everything very clearly before beginning, and he performed all parts of the job with care. He did an awesome job that not only works perfectly, but also looks fabulous! He has a delightful personality and always speaks in a polite and respectful manner. Great work, great person...who could ask for more?
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Allan Furlong
2 weeks ago
Cody did a great job. He flushed my water heater and replaced a POP-UP valve in the bedroom. He also verified that all the faucets were working properly.
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Jerry K
2 weeks ago
Contacted plumbing masters on Saturday morning at 8:00AM, with fingers crossed we could have someone out today to repair an under-sink leak. Received a call soon after to find out if a window of 12-4 was ok. The appointment was booked. Approximately an hour later received a call with Chase's name. About 11:45 AM received a call that Chase was just finishing up with another customer. Bottom line he arrived prior to 12, determined what was needed, went to work and completed the repair within 20 minutes--even added an additional shut off valve, in case another leak occurred. Bottom line i give the company a 5 for ease in booking a weekend appointment, a 5 for communication, a 5 for on-time arrival, and a 5 for the technician's efficiency and knowledge of his trade.
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John Dirner
2 weeks ago
A great job by a true professional
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Janet Roe
3 weeks ago
We had a new water heater installed by Plumbing Masters. The technician was Casey and he couldn’t have been more friendly, professional and thorough. We highly recommend Plumbing Masters!
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Su Haik
3 weeks ago
If all techs are like Miguel Figueroa at Plumbing Masters then they are the very best. He fixed the issue efficiently
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Tammy Lazinsky
3 weeks ago
Arro, Alfredo
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Ryan Miller
3 weeks ago
Chase was friendly, knowledgeable and thorough installing our new water heater. Would definitely recommend him and Plumbing Masters to our friends.
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Chelsey Thompson
3 weeks ago
Aaron, Rafael and Julio were great! Had a major issue that my landlord's took care of right away and this team at Plumbing Masters were superb! Very professional and nice. Thank you!
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Brendan Low
3 weeks ago
Rich was punctual and had great communication. Work was clearly explained, with plenty of photos to show what was done.
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Souheir Alkhoury
3 weeks ago
The gentlemen who came were super nice, knowledgable and professional
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Sarah Cosme-Torabi
3 weeks ago
Easily diagnosed and solved problem efficiently. Was able to get a same day appointment 😁
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Hayden Tweedie
3 weeks ago
Miguel had fantastic customer service and was so kind, making a real, and personal connection that I appreciated. He fixed the issue with our sink so quickly!
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Robert Reilly
3 weeks ago
I just wanna share my amazing experience with Miguel and Casey how we treated my parents how educated they were on their profession how he made my parents feel safe after the last Plumbing Company were very rude and asking for money above what they quoted, as well as gouging on the price of our poor elderly, Miguel was very very Respectful. My parents reached out to me and said how nice he was compared to the last two people that came and I just wanna say you guys are doing amazing training and thank you Timothy for treating my parents so good and doing such a good job. Thank you guys for having good technicians and I hope you have a great day . Thank you, Miguel and Casey . This was for Bob and Lucy Riggs , Thanks again I would recommend this company to anybody they do amazing job. Thank you again. !!!
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Sh Plant
3 weeks ago
Glad to have him for the first among other companies who scared me to go onto much larger project than needed. His honesty not only save my time (he connected me to other company who does what exactly and actually I needed) but also help reduce the stress I was experiencing for this sudden, unexpected event.
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Stan and Jeanie Davis
3 weeks ago
Amazing young man, Aaron!
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Vi An
3 weeks ago
Alfredo cleaned the pipes quickly and professionally. Thank you! Davi
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Dennis Bruder
3 weeks ago
Miguel and Casey came and checked out clogged drain. They snaked it and ran a camera through the system. All better now and no pressure to add additional items.
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angel balagat
3 weeks ago
Friendly & knowledgeable tech. Gets the job done !!! No problems here.
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Geraldine Montalvo
3 weeks ago
Chase made my day better he was a professional. Did the job great? Thank you i wish we had more Plummer like him i will be calling him back if I ever made a plumber again rate 10
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Chris Collman
3 weeks ago
Called Plumbing Masters to come to my house again, this time to repair a couple of toilets and replace a faucet outside. I got Lester again which made me happy. Just like this past November, he was friendly, professional and thorough with everything he did. He used the shoe covers to help keep my house floors clean. He even suggested an alternate fix for one of my issues that saved me money over what I thought needed to be done. Plumbing Masters is great and especially Lester! Will call him again for any needed future projects.
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Frank Debold
3 weeks ago
Casey was thorough with the tasks, showing that he is very knowledgeable. He also took enough time make sure everything was completed to our satisfaction.
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Kaleb Hall
3 weeks ago
Alfredo did an amazing job on giving us all the information needed to make a decision on how we should go about taking care of our plumbing needs. We thank you for your expertise Alfredo!
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Colleen Luke
3 weeks ago
Rich was fantastic and stayed and worked til the job was done and was very knowledgeable!
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Terry & Inga Loy
4 weeks ago
Problem was in the kitchen sink drain line was plugged. After service technician Alfredo explained the stoppage could be cleared, but would only be a band aid fix and could experience the same problem in a short time because of the material causing the stoppage. It didn’t take long for my wife and I to figure out that the line flush service was the best value for eliminating our problem. It was satisfying to see the video of the line knowing the line was cleaned and the condition of our pipes. It was also very assuring of the 2 year warranty that any problems with this line would be covered for any repairs during the warranty period. After the work was done it almost feels like buying life insurance knowing it will probably be a life time before we every have to worry about a stopped up lines. Thanks to Alfredo & Casey for their professionalism and work ethics. They are with out a doubt a value to our community. Regards, Terry & Inga Loy
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jeff zagorin
4 weeks ago
Lester was knowledgeable in what he was doing and did a good job of explaining what he did and also explained what might be needed in the future and sent me a detailed quote with pictures.
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Connor Faust
4 weeks ago
Richard was very professional and communicative during the process and made the whole thing very easy. The work turned out great!!
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Bob Grant
4 weeks ago
Levi was polite and professional without using the "over sell" technique.
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Barbee Bennington
4 weeks ago
Rich was a professional, pleasant plumber and took care of all our plumbing needs.
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Sara Revenant
4 weeks ago
I edited my old review because Google won’t let me add a new one. Today Casey came out and fixed the heating elements on my water heater. He arrived on time and was very friendly. He showed me the old elements and where they failed. I’m happy to say I just took a HOT shower. I’m extremely happy with plumbing master AGAIN. I think you get what you pay for and cheaper isn’t always better. I got a fair price and a great job. Previously Eric helped replace my main shut off valve and also friendly and a great job. I will only call plumbing masters. Thank you!
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Debi Johnson
4 weeks ago
Chase is super knowledgeable, friendly, and trustworthy. He repaired broken toilets and stopped the constant running water. I’m so relieved and grateful for Chase saving the day! Thank you!! Highly recommended.
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Barbara Murbach
4 weeks ago
Very personable , individual by the name of rich todd eggert... Came to my home ....was very thorough.
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Judi Johnston
4 weeks ago
Aaron was absolutely wonderful! He was courteous and fast. He even offered to move any heavy boxes I might have. There were no add on fees, just the really cheap price quoted. I’m very happy!!!
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Lesley Hatch
4 weeks ago
I thought I had an emergency of sorts.. Turns out I really didn’t.. But when I thought I did plumbing masters was A number one!.. Same-day service with a super nice technician, Richard M… Richard assessed the problem and although he didn’t have the Proper fittings for my problem he told me he’d be Back first thing in the morning, we agreed on 7 o’clock or a little sooner.. And at 6:45 sharp he pulled up!.. Fixed my problem within 20 minutes.. Cleaned up and off he went!.. I am super happy with this company.. So happy that I signed up for their yearly maintenance plan.. Thank you, Richard and thank you, Plumbing Masters! Lesley H
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David L
4 weeks ago
Richard was professional, knowledgeable and timely. Excellent experience, thanks.
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Robyn Larsen
4 weeks ago
Todd was amazing! Friendly and helpful. I wouldn't call anyone else for any house issues we have. Consistently a wonderful company thru many years.
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gail buenning
4 weeks ago
Todd was friendly and competent. He not only took care of my plumbing problems, but checked on my other areas finding needs I had. I really appreciate his thoroughness and helpfully ness. I recommend them highly.
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George Celotti
4 weeks ago
Excellent!.
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Anthony Truax
4 weeks ago
The workers where very nice and had no problems answering any questions we had.
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Vi An
4 weeks ago
Alfredo cleaned the pipes quickly and professionally. Thank you!
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Vi An
4 weeks ago
Alfredo cleaned the pipes quickly and professionally. Thank you!
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Rory Larsen
4 weeks ago
Dude came out and fixed our emergency super quick, and put in motion the clean up/restoration in less than 30 minutes.
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Robin Butler
4 weeks ago
I only use Plumbing Masters when I have an issue. Today, I had the pleasure of having Richard work on my garbage disposal. I really appreciate the transparency and options in pricing. Everyone is always so friendly. I also appreciate the fast appointments.
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Pete Pabst
4 weeks ago
Alfredo was my technician and he did a fantastic job. He was very informative and showed me what he was doing every step of the way. This was a problem that I had addressed by 2 other companies and they were both kinda sketchy and used a lot of double speak. Alfredo was open honest and I trust him and Plumbing Masters to take care of my future needs. Thanks Alfredo I appreciate your help.
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Irene Camarena
4 weeks ago
Great service he was very helpful and helped me with the plumbing issues that I had Plumbing Masters is awesome I highly recommend them for all your plumbing needs. Thank you so much
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Tom Morton
4 weeks ago
Everything was perfect.
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Melanie Childs
4 weeks ago
Chase was very kind and considerate. He took care of my problem quickly and explained step by step what was done. I will use Plumbing Masters for all my plumbing needs.
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D Michelle Henderson
1 month ago
Very professional, very thorough, Very polite and very pleasant to deal with. He was amazing!
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John Dirner
1 month ago
A great job by a true professional
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alan krier
1 month ago
really professional and thoughtful very prompt as well with a personal touch
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Natalie Martinez
1 month ago
Rich got out to my house quickly and was extremely knowledgeable and friendly. The operators on the Phone were very friendly as well. Thank you so much
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Judy Ochs
1 month ago
This company did a beautiful fantastic job. Thanks for your expertise. I loved talking with Chase. He is very personable, kind and very knowledgeable. He deserves a big raise. He's a great asset to your company. We really enjoyed his workmanship and ethics. Great employee for sure!
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teresa Ahmad
1 month ago
Great experience! They answered my call and got a technician out to me within 2 hrs. I believe my Technician was Alfredo but I apologize it’s the incorrect name. He was friendly and respectful of my property. I felt he gave me an honest opinion about the best way to handle my plumbing issues but we wasn’t pushy. Overall great experience
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Tom Martin
1 month ago
Lester came to check the anode coil in our year- old hot water heater. A different company had given us a free plumbing inspection and mentioned the anode was getting bad. Lester cheerfully checked the anode and said it probably will need to be replaced in a year. He also, per our request checked the r/o system and said they could service it when it needs servicing but it is fine today. Then we talked abour water softeners and Lester made his suggestion. We decided to have a new unit installed so Lester called and found the unit was avilable today. He left to get it and came back a couple hours later and installed the new HERO. Lester is the type of man I would welcome into my house any time and he would be a great asset as a neighbor. We will ask for Lester in the future.
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B Roy
1 month ago
The work was done to our satisfaction but the cost was exorbitant. I should have done a better job of shopping. The price charged was 2+time the amount of the 4 other companies I called afterwards. (Yes, same product- I compared apples to apples) Lesson learned.
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Ron Garrett
1 month ago
Chris and Chase did an outstanding job determining the water leak location, communicating the best repair method and completing the repair. This is the second time I had a great experience with Plumbing Masters and will continue to be the company I will call with any plumbing issues.
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Kevin
1 month ago
Aaron was very honest and helpful.
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Steve Bradley
1 month ago
Todd and his apprentice Steve came by the house and assessed my needs and presented all of my options. After thinking about all of the information overnight, I called them back to install my new water heater. They where fast (2 hrs) and efficient and did a great job. I'd recommend them anytime.
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Pam Bello
1 month ago
Cody posses a knowledgeable background in plumbing. Identified gaps missed by other plumbing inspections. Great personality and easy to work with, patient and pleasant. Great all around guy.
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Peyton McCormick
1 month ago
Aaron was great! He was so friendly and cleared our issue quick!
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Ariel Scurry
1 month ago
I was charged $79 for a 10 minute inspection and told I needed a membership and $450 worth of filters. The whole thing felt like a sales pitch and a waste of time and money. I don’t know why I expected more.
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Gregory Wilson
1 month ago
Just received Excellent service from Richard at Plumbing Masters. On arrival he checked out my water pressure and notified me that it was way to high. He impressed upon me how detrimental it could be to my water heater and other systems connected to my line. He repaired the system as well as toilet and shower at an excellent price. This isn't my first time using PM. They've replaced water heaters for me as well. Hats off to them for superior service
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Gary Kohring
1 month ago
Answered all my questions and provided education about water heater!!
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Pamela Sands
1 month ago
Aaron Barraza
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Jim shriver jr.
1 month ago
Got to the job early than was supposed to. GREAT!. Found the problem We got the part ordered, when it arrives he will return to install it. Great job.
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Duane Webb
1 month ago
Richardarrived and he was great. Personable, pleasant and professional. He took care of everything we asked him to do with a smile. He was efficient and considerate in every aspect.
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Darrell Bervin
1 month ago
Richard did a great job and explained the problem to me. He then corrected the valve issue in a timely fashion . I would absolutely hire him again!
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Dinah Fogel
1 month ago
Response was immediate, knowledgeable, helpful and reasonable!
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Chris Martin
1 month ago
Aaron was very professional and gave great advice. I would definitely recommend him anytime.
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Eric Auxier
1 month ago
Quick, easy, affordable. Had a crisis and they were there the same day. Also fixed a long-time issue all at once. Thanks, Levi!
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David Figueroa
1 month ago
Had Chase as a technician. Stellar work. Give him a raise.
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Beantown Terrier
1 month ago
Todd was professional, prompt and solved my problem quickly. Very happy with Todd and Plumbing Masters.l
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Tina Garcia
1 month ago
Levi came out very quickly when my toilet broke. He was fast and extremely efficient. I was so happy that I called their number. He explained everything to us and was very knowledgeable. I will definitely use their services again, especially Levi.😊
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Joan Jasperson
1 month ago
They were courteous and thorough
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Nicole La Conte
1 month ago
I needed a large repair at the house and Levi did an excellent job! He was patient and courteous throughout. He explained the problem and various options. I appreciate all of the hard work it took to complete the repair. I highly recommend Plumbing Masters and especially Levi.
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Judy Avery
1 month ago
Miguel was very friendly. He found problem RIGHT AWAY!! He told us what nice house we had. He was so so nice! Great job! 10 out of 10
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Pat Stabler
1 month ago
Lester did a great job. We now have hot water. Thank you.
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Dan Negrusa
1 month ago
Todd was a great help in diagnosing the correct issue after misdiagnosis from other companies. He was very helpful and we will definitely reach back out to Plumbing Masters in the future for any other needs.
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Pat Salyer
1 month ago
Chase came to my house to perform a routine flush of my water heater. Everything went perfectly, which I have now come to expect from Plumbing Masters.
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Amedee Sanchez
1 month ago
We recently had service from Levi with Plumbing Masters and I wad very pleased with the service we received. The head office receptionist was very good and helped accommodate my schedule, and Levi did a great job and was very personable and helpful. Very good company with excellent service and great people.
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Tehya 273
1 month ago
Aaron Barraza is absolutely amazing!! He answered our questions and was so very kind to my parents as I was at work. Due to his kindness/knowledge my parents will be using this company and working with Aaron on things they need plumbing wise!
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Tom Martin
1 month ago
Casey H arrived to do a sewer ;ine video check. He introduced himself and explained clearly what he would do. Upon competion of the check, he showed me the video and explained that there were no structural issues and the sewer line is clean. Very polite and very professional. Casey, thank you for such a quick and wonderful report.
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Bradford Longerbeam
1 month ago
Super helpful and fast! Would recommend for all plumbing needs!
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Nerissa Guevara
1 month ago
Rich and Stevie were.nice , respectful and very knowledgeable of what their job entails .
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Spencer Talbot
1 month ago
I received a free in-house quote from Rich E. to replace my leaking and old water heater, as well as some corroded pipes. He and his apprentice (Stevy) were very friendly and answered all of my questions. I received quotes from multiple companies; their prices were very reasonable for the job required.
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William
1 month ago
Nice job. Very knowledgeable and honest man.
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Joy Omote
1 month ago
Great job and super kind.
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Mike Thomas
1 month ago
Great plumbing visit. Miguel Figueroa was prompt and super helpful in making us ensure there were no problems with our plumbing system. Highly recommend!
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Dragon Master
1 month ago
They were a huge help and reasonably priced.
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Sherwin & Joanne Kaufman
1 month ago
Rich came out on time and was polite and upfront with the pricing. His service was excellent and he answered all my questions during his time out here. He cleaned up after himself and the completed job was bright and shiny. Couldn't be happier.
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Barbara Gaynor
1 month ago
Cody was so efficient and knowledgeable! I would highly recommend him for any plumbing service you need.
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Ashlie Frago
1 month ago
So helpful!
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David de Sotomayor
1 month ago
Richard repaired the yard spigot Sunday. He did a great job and very fast. Super thorough and very knowledgeable. Very happy with PM and of course with Richard’s service!
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Lori Dwyer
1 month ago
Richard (Mouse) Was awesome! Figured out what was wrong with the leaking bathtub faucet and was able to fix it without having to replace the entire thing! Highly recommend Richard and will ask for him next time I need any plumbing issues in the future.
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Hayden Montgomery
1 month ago
Extremely professional and courteous. Did a fantastic and swift job on my water heater and toilet and at a reasonable price as well!
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Kristina Proctor
1 month ago
Incredible service - start to finish. Cody is a pro and goes above and beyond! Completely trust this company with my plumbing needs!
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Nathan Rea
1 month ago
Casey did great job! Highly recommend casey with any plumbing needs ! Ty again Casey
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Jordan Cott
1 month ago
I had a broken handle outside in the heat that he was able to replace. I appreciate the effort.
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Liz Mayhew
1 month ago
Chase with Plumbing Masters did a great job! He Was on time, extremely professional & left the area clean. They are my Go To. Feel Good. plumbers.
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Jordon Rodriguez
1 month ago
Aaron was a great help, very thorough and explained everything.
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Brian Wills
1 month ago
Levi was very knowledgeable and respectful. Highly recommend him
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Sandhya T
2 months ago
Aaron was excellent in service and he reached the home within time. He explained the yearly program about his company.
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Stu Gorius
2 months ago
Lester did me a great job and am pleased
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christopher washington
2 months ago
Aaron was absolutely amazing!!! He was willing to talk to us and teach us about our home. We are super grateful for his compassion and empathy! We will be using his services again. Thank you for hiring such a wonderful person to represent your company! Big Kudos to Aaron!!!!!!
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Roger Russell
2 months ago
RICH WAS CleaN AND polite AND helpfull
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Telma Jacobs
2 months ago
He was very professional under stressful situation.
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Thomas Christy
2 months ago
Brad and Drake did a great job rerouting an under slab water line.
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Jacob Moore
2 months ago
Richard was great!
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Karen Wind
2 months ago
Plumbing Masters - Tech - Rich - spent the time to find the source of the problem. Very professional both with his attention to detail and personal interaction
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Ryan levengood
2 months ago
Wry professional and the job was done exceptionally well.
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Trahnel Mays
2 months ago
Rich Todd Eggert did a great job with our shower that was barley working. He was very detailed in what needed to be done. He talked us through the process and kept the price to a manageable price. He was very truthful and very personable. We appreciate and would recommend this company. Especially after having a lot of problems with the "big name companies ".
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Dan Chuisano
2 months ago
I had a great experience with Plumbing Masters. They responded quickly and were very professional.
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John Dirner
2 months ago
A great job by a true professional
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patty aguirre
2 months ago
Alfredo came in today on a Sunday and helped with our plumbing issue. Was quick and effective.
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Jason Robertson
2 months ago
New review as Todd helped us with a faulty water heater which began to leak. Removed the dead unit Sunday 11/17 2024 and installed the new water heater 11/18. Fantastic communication throughout, very thorough with a clean removal and install. Thank you for getting us back up and running! _____________________________________ 2025 July: Yet another tremendous experience with Todd aa he worked through a soft flush issue with our master bathroom toilet. Back up and running properly within an hour, thanks again!
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ArleneMarti Bening
2 months ago
Cody went out of his way to repair the plumbing problem including going to get needed part so I didn’t have to wait for shower use
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Justine Spiller
2 months ago
Great service great prices!!
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William Keck
2 months ago
Levi, I am only sorry that my hot water heater will only go out every 12 years. He is the type of person that you love having around your house. Once every 12 years is not enough to see this man. He is also the most qualified person I have ever seen. Went above what he was suppose to do. Helped put in salt to the water softener. That was just a gesture of kindness. I was only out of hot water for 5 hours. WOW
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Robert Delara
2 months ago
Just had Jessie here with Plumbing Masters to work on a clogged bathroom sink. He was awesome, very friendly, explained everything and cleaned up after himself. I highly recommend Plumbing Masters, and will continue using them in the future! Update: 7/11/25, another great experience with Plumbing Masters! Had Aaron Barraza stop by to help out with a clogged sink. One of the nicest guys I've met, thank you!
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BC Col
2 months ago
Second experience with Plumbing Masters, both great! Their appointment process was simple and easy. Our plumber Levi was next level… knowledgeable, thorough and friendly, a true professional. Highly recommended!
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Shane Primmer
2 months ago
I recently moved into a new home and was having water pressure issues and realized my PRV valve might be going bad. I ended up contacting two different plumbing companies and I have to say the experience with Rich Todd Eggert was top-notch. Him and his partner were polite through the entire experience . He took a look at all my issues and offered professional suggestions, provided idea ideas on how I could save costs on the work, and ended up giving me a quote that was lower than the competitors. I agreed to have him do the work and it looks amazing! He replaced the entire line not just the valve and everything looks and works great. A really nice guy and a true professional. I would recommend him to anyone.
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Patricia Marquis
2 months ago
Richard did a great job installing a new garbage disposal.
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Rebecca Beck
2 months ago
Asron was amazing. I was concerned we had a big problem and he just explained the reasons we might be hearing certain noises. I was concerned we had a big problem and he made everything understandable and gave us tips. Thank you for professionals like Aaron.
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Rachel Foley
2 months ago
Miguel was wonderful - so polite and helpful! We will absolutely use company for all plumbing needs!
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Don Erlitz
2 months ago
Rafael, Julio, and Aaron are the very best there is. Their honesty and work ethic was so refreshing in these young men. I wish there were more stars to add!
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Derrick Shepard
2 months ago
Great guys, great service. Helped me out of a jam. Great customer service and attention to detail.
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heidi staudenmaier
2 months ago
Rich Todd Eggert was great. We had water leak emergency and he was at our house within 30 minutes of my initial contact. They were professional and efficient in their services and resolved our situation quickly.
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Erika Martin
2 months ago
Rich M. was awesome! We had a leak, he came out right away and got the job done quickly. He made us aware or multiple plumbing issues that are small but with time could get big and expensive. Signed up for the annual membership and got second year free.
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Cody Shaffer
2 months ago
Had chase out from plumbing masters and did a flush of our RO system and even did another small thing for us free of charge to better serve us. He gave us information and a plan for potential issues down the road. Great integrity
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Rick Reilly
2 months ago
We had an issue this morning and needed to get a plumber/company out as soon as possible and Alfredo was absolutely amazing. He was professional and kind. He knew what the issue was right away and was done in 10 minutes. Thank you so much for coming out on short notice and we would definitely recommend Plumbing Masters to friends and family. Thank you for your outstanding customer service/support Alfredo!
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Karen Weiser
2 months ago
Casey PENA was my person, and he was very nice and helpful.
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Paulette morina
2 months ago
Levi came to my home to evaluate the issue with our water Softener. As I suspected, the unit was old and needed to be replaced. Levi helped us select a great unit and installed it perfectly and on the same day! Amazing service! Plumbing Masters is a reputable and honest company and we would highly recommend them to anyone needing plumbing services. Thank you again Levi!
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Laurie Greenberg
2 months ago
Rich was great polite efficient and on time for my yearly water heater maintenance.
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Michael Sellers
2 months ago
Todd is great!
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J REY
2 months ago
Casey did good work and was thorough in explaining things. He performed the needed work in a professional and timely manner. The cost seemed a bit high.
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A L
2 months ago
Aaron B. Was super helpful and responsive! Thank you!
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Peter Duckett
2 months ago
While my issue didn't get completely resolved the technician, Aaron Barraza was by far the most honest and transparent technician I have ever had the pleasure to interact with. When I have any plumbing issues in the future Plumbing Masters will have my business.
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Casey
2 months ago
Everyone has to pay attention to this review. Miguel Figueroa works for Plumbing Masters, which is a phenomenal company. He came to my home to fix our sink, within a blink of an eye he was done!! He did not try and rip us off, he did A thorough, and impeccable job. He was kind, humble, intelligent, and definitely knew his craft, he also answered all of my questions. This is the company that you want to keep on speed dial. Much thanks to Miguel, the receptionist who puts a smile on your face, and Plumbing Masters.
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John Telban
2 months ago
Levi Nunez was amazing. He was able to locate the issue and fix it in a timely manner. He was also super kind and patient
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VICKI MCKISSON
2 months ago
I was unable to turn off my lawn sprinkler. I called Plumbing Masters to help. Lester arrived in 30 minutes along with his apprentice, Estavan.. they found the problem and fixed it quickly. While they were here they did my annual inspection of the hot water flush and routine inspection that is included in my membership. They took care of all my needs and made recommendations for preventive future maintenance.. they did an excellent job!
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John Witkofski
2 months ago
Aaron message he was on his way and was very confident in the issue and was polite. We talked about our daughters .
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Daryl Durbin
2 months ago
Aaron did a great job.
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Camille Batchelor
2 months ago
The customer service was awesome!
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Jakki Ling
2 months ago
Saul was great! Very informative and straightforward and to the point. He was very helpful and professional! 10/10
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Gail Manns
2 months ago
Great customer service
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Lauren Eslinger
2 months ago
Anytime we have a plumbing need I don’t hesitate to call Plumbing Masters. Once again we received the same professional, high quality, super fast and very friendly service. Chase was excellent!!! He was able to rescue my diamond earring from the Ptrap in the bathroom sink!! I thought it might be gone forever. He’s a hero! Plumbing Masters is the only company we trust!
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K Cazares
2 months ago
Super nice , very professional and respectful. I would absolutely use there services again !
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CHUCK WILLRICH
2 months ago
Todd was great. Professional, personable, respectful, and proficient.
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Jill Murphey
2 months ago
Todd was terrific, was efficient, a wonderful communicator with the Phoenix water department, and was able to keep the ball rolling. I would highly reccomend him and Plumbing Masters!
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Elizabeth M
2 months ago
Chase was great! Very professional and knowledgeable.
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Eric Hernandez
2 months ago
I can not speak highly enough of our plumber Rich from plumbing masters! He was extremely patient, tentative, detailed oriented, he cleaned up after himself, walked me through what the process would be, explained the warranty in basic terms, and best of all was friendly. Plumbing masters has earned a lifeline customer.
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AJ Burton
2 months ago
Rich was amazing. A True life saver. Explained everything, no pressure. Stayed late to ensure we had our water back on. Detail oriented and did not cut corners. Thank you!!
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Tina Fabela
2 months ago
Aaron was quick and friendly. We appreciate his service.
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Chip Jackson
2 months ago
Casey helped me so much, got everything done in one day. Thank you so much and I highly recommend Plumbing Masters!
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Kay Petroro
2 months ago
Miguel came to unclog my washer machine’s drain, he was very helpful, knowledgeable and kind! Very happy with how quickly plumbing masters was able to come by as well, same day!
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Gerald Stout
2 months ago
The basic cost for replacing a Flapper and a Float Valve as I have reviewed is typically between $60.00 and $150.00. Basic Costs for a Floater Valve is $16.00 to $25.00. I asked for a Breakdown for parts that were replaced with Costs of each part and the Technician could not provide this basic Customer Service. The Gentleman that helped Us was kind and very helpful but the Cost that we paid was way out side of other Plumbing Companies basic costs for this type of repair that I have researched. Just a concerned Customer on the Costs I paid for Basic toilet replacements parts.
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Jason Bracke
2 months ago
Chase did a great job! He was friendly and very knowledgeable. I will be using Plumbing Masters for all my plumbing needs in the future 👍👍
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Matthew Goslar
2 months ago
Aaron B. Was one incredibly helpful. When diagnosing my issue he showed me every step of the process and was very clear on the process and pricing.
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Kaeleen Weber
2 months ago
Cody is knowledgeable, friendly and was super helpful with my project today. He was great to work with and I will be using him again with my future plumbing needs
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V Watson
2 months ago
Outstanding customer service and care to work.
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Kathie Thun
2 months ago
Aaron was extremely professional and knowledgeable as well polite and pleasant. I would use your service again especially if Aaron answers the call!
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Joel P
2 months ago
Very satisfied with the services and customer service provided by both Alfredo and Aaron. They showed up on time and were very professional. They did a great job and were very knowledgeable, explaining prior to the process and during the process of hydro jetting my kitchen drain to the main line.
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Jonathan Lopez
2 months ago
Aaron and Alfredo were amazing, they didn't just come in and list things that could be wrong, they explained what can cause the issue and asked questions pertaining to the issue we were having. Once they found the issue, they explained and showed us what the exact problem was and handled it right away. Quick, professional, and just amazing friendly guys. I recommend you go with these individuals for your plumbing needs! Keep up the great work fellas!
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Randy Wiltse
2 months ago
Chase was very polite, personable, knowledgeable, and efficient. I would highly recommend.
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Jenn G
2 months ago
Manuel Luna came out same day and cleared my shower drain. He was super nice and very personable. Definitely would recommend. Thank you Manuel for taking care of us. 😊
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Pat Salyer
2 months ago
Chase came to repair a sink in my master bath and the shower valve in my Casita. All of his work was done perfectly and professionally. I will definitely keep Plumbing Masters on speed dial.
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EDNA ELLIS
2 months ago
Alfredo was our technician and we couldn't be happier with his work or professionalism. Such a nice guy to boot! If we could give Alfredo and Master Plumbers 10 stars we would! Thank you!
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Ashley Chris
2 months ago
This gentleman is so experienced and gave me all the information I needed to know about my unit and answered all my questions with diligence
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Kay Coburn
2 months ago
Thanks for coming out so quick. Our house is old, and Manny was not able to fix the under sink problem with tools and parts he had available. But he tried! The water heater flush was done quickly.
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Kimberli Spencer
2 months ago
I had a good experience with this company. Rich was very friendly and seemed to really care about the unfortunate situation with my dead tankless water heater. He took the time to explain things before I even had to ask. He was also prompt and efficient, which I always appreciate, especially when I’ve had to boil water for dishes and baths the past 3 days. The price was a lot better than the competition, which is what won my business initially; but it was the great service and kindness Rich provided that will bring me back next time I need help.
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Savannah
2 months ago
Rich Todd was very helpful and friendly throughout the entire process. He installed our water heater with skill and efficiency. He was dedicated to getting the job done right and even stayed late to ensure everything was up and running as soon as possible. We highly recommend!
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