Reviews

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Kristina Proctor
3 days ago
Incredible service - start to finish. Cody is a pro and goes above and beyond! Completely trust this company with my plumbing needs!
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Nathan Rea
3 days ago
Casey did great job! Highly recommend casey with any plumbing needs ! Ty again Casey
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Jordan Cott
3 days ago
I had a broken handle outside in the heat that he was able to replace. I appreciate the effort.
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Liz Mayhew
3 days ago
Chase with Plumbing Masters did a great job! He Was on time, extremely professional & left the area clean. They are my Go To. Feel Good. plumbers.
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Jordon Rodriguez
3 days ago
Aaron was a great help, very thorough and explained everything.
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Brian Wills
3 days ago
Levi was very knowledgeable and respectful. Highly recommend him
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Sandhya T
4 days ago
Aaron was excellent in service and he reached the home within time. He explained the yearly program about his company.
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Stu Gorius
4 days ago
Lester did me a great job and am pleased
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christopher washington
4 days ago
Aaron was absolutely amazing!!! He was willing to talk to us and teach us about our home. We are super grateful for his compassion and empathy! We will be using his services again. Thank you for hiring such a wonderful person to represent your company! Big Kudos to Aaron!!!!!!
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Roger Russell
4 days ago
RICH WAS CleaN AND polite AND helpfull
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Telma Jacobs
4 days ago
He was very professional under stressful situation.
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Thomas Christy
5 days ago
Brad and Drake did a great job rerouting an under slab water line.
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Jacob Moore
5 days ago
Richard was great!
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Karen Wind
5 days ago
Plumbing Masters - Tech - Rich - spent the time to find the source of the problem. Very professional both with his attention to detail and personal interaction
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Ryan levengood
6 days ago
Wry professional and the job was done exceptionally well.
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Trahnel Mays
6 days ago
Rich Todd Eggert did a great job with our shower that was barley working. He was very detailed in what needed to be done. He talked us through the process and kept the price to a manageable price. He was very truthful and very personable. We appreciate and would recommend this company. Especially after having a lot of problems with the "big name companies ".
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Dan Chuisano
7 days ago
I had a great experience with Plumbing Masters. They responded quickly and were very professional.
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John Dirner
7 days ago
A great job by a true professional
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patty aguirre
1 week ago
Alfredo came in today on a Sunday and helped with our plumbing issue. Was quick and effective.
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Jason Robertson
1 week ago
New review as Todd helped us with a faulty water heater which began to leak. Removed the dead unit Sunday 11/17 2024 and installed the new water heater 11/18. Fantastic communication throughout, very thorough with a clean removal and install. Thank you for getting us back up and running! _____________________________________ 2025 July: Yet another tremendous experience with Todd aa he worked through a soft flush issue with our master bathroom toilet. Back up and running properly within an hour, thanks again!
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ArleneMarti Bening
1 week ago
Cody went out of his way to repair the plumbing problem including going to get needed part so I didn’t have to wait for shower use
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Justine Spiller
1 week ago
Great service great prices!!
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William Keck
1 week ago
Levi, I am only sorry that my hot water heater will only go out every 12 years. He is the type of person that you love having around your house. Once every 12 years is not enough to see this man. He is also the most qualified person I have ever seen. Went above what he was suppose to do. Helped put in salt to the water softener. That was just a gesture of kindness. I was only out of hot water for 5 hours. WOW
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Robert Delara
1 week ago
Just had Jessie here with Plumbing Masters to work on a clogged bathroom sink. He was awesome, very friendly, explained everything and cleaned up after himself. I highly recommend Plumbing Masters, and will continue using them in the future! Update: 7/11/25, another great experience with Plumbing Masters! Had Aaron Barraza stop by to help out with a clogged sink. One of the nicest guys I've met, thank you!
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BC Col
1 week ago
Second experience with Plumbing Masters, both great! Their appointment process was simple and easy. Our plumber Levi was next level… knowledgeable, thorough and friendly, a true professional. Highly recommended!
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Shane Primmer
2 weeks ago
I recently moved into a new home and was having water pressure issues and realized my PRV valve might be going bad. I ended up contacting two different plumbing companies and I have to say the experience with Rich Todd Eggert was top-notch. Him and his partner were polite through the entire experience . He took a look at all my issues and offered professional suggestions, provided idea ideas on how I could save costs on the work, and ended up giving me a quote that was lower than the competitors. I agreed to have him do the work and it looks amazing! He replaced the entire line not just the valve and everything looks and works great. A really nice guy and a true professional. I would recommend him to anyone.
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Patricia Marquis
2 weeks ago
Richard did a great job installing a new garbage disposal.
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Rebecca Beck
2 weeks ago
Asron was amazing. I was concerned we had a big problem and he just explained the reasons we might be hearing certain noises. I was concerned we had a big problem and he made everything understandable and gave us tips. Thank you for professionals like Aaron.
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Rachel Foley
2 weeks ago
Miguel was wonderful - so polite and helpful! We will absolutely use company for all plumbing needs!
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Don Erlitz
2 weeks ago
Rafael, Julio, and Aaron are the very best there is. Their honesty and work ethic was so refreshing in these young men. I wish there were more stars to add!
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Derrick Shepard
2 weeks ago
Great guys, great service. Helped me out of a jam. Great customer service and attention to detail.
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heidi staudenmaier
2 weeks ago
Rich Todd Eggert was great. We had water leak emergency and he was at our house within 30 minutes of my initial contact. They were professional and efficient in their services and resolved our situation quickly.
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Erika Martin
2 weeks ago
Rich M. was awesome! We had a leak, he came out right away and got the job done quickly. He made us aware or multiple plumbing issues that are small but with time could get big and expensive. Signed up for the annual membership and got second year free.
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Cody Shaffer
2 weeks ago
Had chase out from plumbing masters and did a flush of our RO system and even did another small thing for us free of charge to better serve us. He gave us information and a plan for potential issues down the road. Great integrity
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Rick Reilly
2 weeks ago
We had an issue this morning and needed to get a plumber/company out as soon as possible and Alfredo was absolutely amazing. He was professional and kind. He knew what the issue was right away and was done in 10 minutes. Thank you so much for coming out on short notice and we would definitely recommend Plumbing Masters to friends and family. Thank you for your outstanding customer service/support Alfredo!
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Karen Weiser
2 weeks ago
Casey PENA was my person, and he was very nice and helpful.
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Paulette morina
2 weeks ago
Levi came to my home to evaluate the issue with our water Softener. As I suspected, the unit was old and needed to be replaced. Levi helped us select a great unit and installed it perfectly and on the same day! Amazing service! Plumbing Masters is a reputable and honest company and we would highly recommend them to anyone needing plumbing services. Thank you again Levi!
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Laurie Greenberg
2 weeks ago
Rich was great polite efficient and on time for my yearly water heater maintenance.
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Michael Sellers
2 weeks ago
Todd is great!
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J REY
2 weeks ago
Casey did good work and was thorough in explaining things. He performed the needed work in a professional and timely manner. The cost seemed a bit high.
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A L
2 weeks ago
Aaron B. Was super helpful and responsive! Thank you!
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Peter Duckett
3 weeks ago
While my issue didn't get completely resolved the technician, Aaron Barraza was by far the most honest and transparent technician I have ever had the pleasure to interact with. When I have any plumbing issues in the future Plumbing Masters will have my business.
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Casey
3 weeks ago
Everyone has to pay attention to this review. Miguel Figueroa works for Plumbing Masters, which is a phenomenal company. He came to my home to fix our sink, within a blink of an eye he was done!! He did not try and rip us off, he did A thorough, and impeccable job. He was kind, humble, intelligent, and definitely knew his craft, he also answered all of my questions. This is the company that you want to keep on speed dial. Much thanks to Miguel, the receptionist who puts a smile on your face, and Plumbing Masters.
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John Telban
3 weeks ago
Levi Nunez was amazing. He was able to locate the issue and fix it in a timely manner. He was also super kind and patient
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VICKI MCKISSON
3 weeks ago
I was unable to turn off my lawn sprinkler. I called Plumbing Masters to help. Lester arrived in 30 minutes along with his apprentice, Estavan.. they found the problem and fixed it quickly. While they were here they did my annual inspection of the hot water flush and routine inspection that is included in my membership. They took care of all my needs and made recommendations for preventive future maintenance.. they did an excellent job!
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John Witkofski
3 weeks ago
Aaron message he was on his way and was very confident in the issue and was polite. We talked about our daughters .
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Daryl Durbin
3 weeks ago
Aaron did a great job.
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Camille Batchelor
3 weeks ago
The customer service was awesome!
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Jakki Ling
3 weeks ago
Saul was great! Very informative and straightforward and to the point. He was very helpful and professional! 10/10
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Gail Manns
3 weeks ago
Great customer service
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Lauren Eslinger
3 weeks ago
Anytime we have a plumbing need I don’t hesitate to call Plumbing Masters. Once again we received the same professional, high quality, super fast and very friendly service. Chase was excellent!!! He was able to rescue my diamond earring from the Ptrap in the bathroom sink!! I thought it might be gone forever. He’s a hero! Plumbing Masters is the only company we trust!
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K Cazares
3 weeks ago
Super nice , very professional and respectful. I would absolutely use there services again !
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CHUCK WILLRICH
3 weeks ago
Todd was great. Professional, personable, respectful, and proficient.
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Jill Murphey
3 weeks ago
Todd was terrific, was efficient, a wonderful communicator with the Phoenix water department, and was able to keep the ball rolling. I would highly reccomend him and Plumbing Masters!
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Elizabeth M
3 weeks ago
Chase was great! Very professional and knowledgeable.
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Eric Hernandez
4 weeks ago
I can not speak highly enough of our plumber Rich from plumbing masters! He was extremely patient, tentative, detailed oriented, he cleaned up after himself, walked me through what the process would be, explained the warranty in basic terms, and best of all was friendly. Plumbing masters has earned a lifeline customer.
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AJ Burton
4 weeks ago
Rich was amazing. A True life saver. Explained everything, no pressure. Stayed late to ensure we had our water back on. Detail oriented and did not cut corners. Thank you!!
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Tina Fabela
4 weeks ago
Aaron was quick and friendly. We appreciate his service.
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Chip Jackson
4 weeks ago
Casey helped me so much, got everything done in one day. Thank you so much and I highly recommend Plumbing Masters!
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Kay Petroro
4 weeks ago
Miguel came to unclog my washer machine’s drain, he was very helpful, knowledgeable and kind! Very happy with how quickly plumbing masters was able to come by as well, same day!
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Gerald Stout
4 weeks ago
The basic cost for replacing a Flapper and a Float Valve as I have reviewed is typically between $60.00 and $150.00. Basic Costs for a Floater Valve is $16.00 to $25.00. I asked for a Breakdown for parts that were replaced with Costs of each part and the Technician could not provide this basic Customer Service. The Gentleman that helped Us was kind and very helpful but the Cost that we paid was way out side of other Plumbing Companies basic costs for this type of repair that I have researched. Just a concerned Customer on the Costs I paid for Basic toilet replacements parts.
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Jason Bracke
4 weeks ago
Chase did a great job! He was friendly and very knowledgeable. I will be using Plumbing Masters for all my plumbing needs in the future 👍👍
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Matthew Goslar
4 weeks ago
Aaron B. Was one incredibly helpful. When diagnosing my issue he showed me every step of the process and was very clear on the process and pricing.
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Kaeleen Weber
4 weeks ago
Cody is knowledgeable, friendly and was super helpful with my project today. He was great to work with and I will be using him again with my future plumbing needs
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V Watson
4 weeks ago
Outstanding customer service and care to work.
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Kathie Thun
4 weeks ago
Aaron was extremely professional and knowledgeable as well polite and pleasant. I would use your service again especially if Aaron answers the call!
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Joel P
4 weeks ago
Very satisfied with the services and customer service provided by both Alfredo and Aaron. They showed up on time and were very professional. They did a great job and were very knowledgeable, explaining prior to the process and during the process of hydro jetting my kitchen drain to the main line.
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Jonathan Lopez
4 weeks ago
Aaron and Alfredo were amazing, they didn't just come in and list things that could be wrong, they explained what can cause the issue and asked questions pertaining to the issue we were having. Once they found the issue, they explained and showed us what the exact problem was and handled it right away. Quick, professional, and just amazing friendly guys. I recommend you go with these individuals for your plumbing needs! Keep up the great work fellas!
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Randy Wiltse
4 weeks ago
Chase was very polite, personable, knowledgeable, and efficient. I would highly recommend.
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Jenn G
1 month ago
Manuel Luna came out same day and cleared my shower drain. He was super nice and very personable. Definitely would recommend. Thank you Manuel for taking care of us. 😊
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Pat Salyer
1 month ago
Chase came to repair a sink in my master bath and the shower valve in my Casita. All of his work was done perfectly and professionally. I will definitely keep Plumbing Masters on speed dial.
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EDNA ELLIS
1 month ago
Alfredo was our technician and we couldn't be happier with his work or professionalism. Such a nice guy to boot! If we could give Alfredo and Master Plumbers 10 stars we would! Thank you!
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Ashley Chris
1 month ago
This gentleman is so experienced and gave me all the information I needed to know about my unit and answered all my questions with diligence
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Kay Coburn
1 month ago
Thanks for coming out so quick. Our house is old, and Manny was not able to fix the under sink problem with tools and parts he had available. But he tried! The water heater flush was done quickly.
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Kimberli Spencer
1 month ago
I had a good experience with this company. Rich was very friendly and seemed to really care about the unfortunate situation with my dead tankless water heater. He took the time to explain things before I even had to ask. He was also prompt and efficient, which I always appreciate, especially when I’ve had to boil water for dishes and baths the past 3 days. The price was a lot better than the competition, which is what won my business initially; but it was the great service and kindness Rich provided that will bring me back next time I need help.
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Savannah
1 month ago
Rich Todd was very helpful and friendly throughout the entire process. He installed our water heater with skill and efficiency. He was dedicated to getting the job done right and even stayed late to ensure everything was up and running as soon as possible. We highly recommend!
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Douglas DeVries
1 month ago
Great, friendly service. Honest answers.
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Robert Taylor
1 month ago
Rich Todd Eggert was professional in communication and explanation of the work that needed to be accomplished. The work performed was excellent, completed in a timely manner and he cleaned up his work area. Great job!
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coleDANGER 007
1 month ago
Rich Todd did a great job. Installed a tankless gas water heater very efficiently and was able to run a gas line to my garage for the heater. Great work
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Rick Haslam
1 month ago
Excellent service, they were able to send Cody out right away and he was able to finish all of our plumbing needs (new valves for kitchen, both bathroom sinks, toilets, washer, and installation of a new water heater), in the same day.
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GloriaJean Farmer
1 month ago
The office scheduled me an appointment same day. And Levi showed up on time and was very friendly and professional. He immediately addressed what he needed to do to find the leak in my slab. Which included water detection equipment. It was more expensive than others I had gotten price from. I don't want to take away from Levi and his very good work ethic. He went to work and it wasn't easy in this heat. He remained polite and courtesy and friendly with a winning smile through this vey long day! YES, he found the leak and fixed the problem.
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Chris Rodeski
1 month ago
Great knowledge and explanations! Got us flowing again!
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Shannon Rodeski
1 month ago
I have flowing water!!! Hippy! Thank you!
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Amos Peterson
1 month ago
Levi was very clean and efficient. Knowledgeable in his field and fantastic from start to finish. I would highly recommend him!
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Brigitte Huff
1 month ago
Levi was personable, polite and thorough. I would recommend him & Plumbing Masters to anyone that wants that kind of service. 🙂
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Bernadette Freeland-Hyde
1 month ago
Great service. Very knowledgeable. Very satisfied with service
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John Wells
1 month ago
Professional, did anyone great job
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Eron
1 month ago
My tech, Levi Nunez followed my requests and did a great job. I am very happy with his work.
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Stephanie Biel
1 month ago
Same day service was awesome! Technician was so helpful and nice. Amazing deals!
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Kasia Norton
1 month ago
Aaron was wonderful - thank you!
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Miss Smart
1 month ago
Great service - it was 2nd opinion and Aaron fixed the problem
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Mighty Whitey
1 month ago
Aaron did an excellent job with our plumbing issue. We will definitely use Plumbing Master’s again and request Aaron
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Diane Martinez
1 month ago
Had a water heater installed incorrectly by another Plumbing Master’s technician a year and half ago. Once we discovered it we contacted Plumbing Masters. They concurred that it was incorrect and dispatched someone same day to correct. Chase arrived within a couple of hours and was extremely courteous, professional and got the job done with minimal disruption. I learned that the technician who did the install was no longer employed by Plumbing Masters. We are truly impressed by this company’s commitment to good service and owning and promptly fixing mistakes. Will use them again in the future and recommend.
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Hank Dieters
1 month ago
Job well done!
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Marsha Knapp
1 month ago
Aaron and Saul were very helpful and did a thorough inspection. I am very pleased with tbeir service.
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William Pohl
1 month ago
Plumber Lester was excellent. Knowledgeable and easy to talk with. Repair was completed successfully and timely. Initial contact by text was misleading and not true as advertised. Was promised a special rate but Lester did not know anything about a special rate? Initial contact claimed plumbers were in my neighborhood so they were very close. Lester was 40 minutes out! So this claim was also not true. Once again plumber Lester was great.
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Texaz Grill
1 month ago
Levi was great.
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Margaret Haynes
1 month ago
Aaron the professional who came over today ...He was so nice and kind and honest . An all around good guy 😉 Thank you so much
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Maria Jaramillo
1 month ago
Excellent service. Quick to respond. Came in the same day. Miguel was very polite and friendly. And provided a lot of good information. Thanks.
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Sara Huff
1 month ago
Alfredo was great. He explained everything he was going to do and when finished, went over everything with me. Very good experience.
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Mag Launcher (Mag Launcher)
1 month ago
OMG WOW! Levi, thank you SOOOOOO MUCH! I honestly and beside myself because I have lived with this separation in my faucet for YEARS and you come along and not only inform me of the risk of replacing the shark bite but also manage to get around everything with minimal invasiveness and have made it so that its gone from plaguing me any further. I am in AWE of what you did for me today, you deserve the best and you are an example of why I love Plumbing Masters so much. I am so happy you were the one that I followed up with. I’ll make a brief mention of Ignacio as well, he did a lot of work for me and although he forgot to mention some additional costs after I made an agreement to pursue getting a pressure regulator put in, he still did an awesome job with everything I had him do, including fixing the failed connector on our outside pipe that he put in at no additional cost and done as soon as it was reported. Thank you to him as well! Appreciate you guys for existing. You have all helped make these stressful situations far more manageable at a decent price. Update: 6.10.2025 Had Chase come by to do some yearly maintenance and drain cleaning. Super helpful and super friendly! I continue to love Plumbing Masters as my go to for my plumbing woes!!
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Jon Barnes
1 month ago
Great service and and appreciated the detailed information regarding the work that needed to be done.
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Lizbeth Congiusti
1 month ago
Cody, is very professional and knowledgeable! He pointed out optional fire and services offered.
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Weiss Family
1 month ago
Lester Lugo was great to work with. Arrived within an hour of me calling the office and repaired everything upon arrival. Extremely polite and friendly and would highly recommend his services. Thank you again.
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Gene Cosme
1 month ago
Miguel my technician was extremely knowledgeable, courteous, and professional.
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Brandon Erlitz
1 month ago
Friendly, knowledgeable, no bs.
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Joe Carano
1 month ago
Manuel Luna is the most helpful, courteous, professional and honest plumber I've ever met. 10 out of 10
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Mindyown Bidness
1 month ago
Ever have a plumber come out to do a seemingly simple job and next thing you know, they're quoting $7500? That IS NOT these guys. If all of Plumbing Masters is anything like Manuel Luna, they will be my plumbers for life. Great communication, fast response, got the job done properly, advised well and conservatively and $25 for a rooter job? Yeah - I know exactly who I'll be calling next time I need plumbing done.
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Steve MacLelland
1 month ago
Levi from Plumbing Masters dropped by to give us an estimate on piping under the sink and was friendly, knowledgeable and professional!
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William Fishkind, MD
1 month ago
Pleasant and knowledgeable. Performed excellent work. Clean. Helpful and honest. I would recommend him without reservation.
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Rich Nov
1 month ago
Wow what a first class operation! Woke up to a lovely leak under my sink. Called Plumbing Master’s and was put as next call. Clean professional plumbing tech arrived and quickly diagnosed my issue. Was given multiple options and chose the middle one. Work performed efficiently and area left cleaner than when he arrived. I hope I don’t ever need a plumber again however when I do I will call Plumbing Master’s
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William Fishkind, MD
1 month ago
Pleasant and knowledgeable. Performed excellent work. Clean. Helpful and honest. I would recommend him without reservation.
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N Tapia
1 month ago
Casey from Plumbing Masters thank you for replacing our water heater and explaining the service you were providing. Great customer service great prices.
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Geo Berger
1 month ago
Wow, super job! Fast, efficient, friendly and professional. Don't hesitate with Levi is your guy.
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Bernadette Freeland-Hyde
2 months ago
Great service. Very knowledgeable
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Martha Scott
2 months ago
Levi took care of our plumbing problems in a very professional manor! I will always call plumber masters for all my plumbing needs! Thank you Levi
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Dennis Patton
2 months ago
Manuel Luna came in and took no time to find issues, lay out a quick plan and followed through. I would recommend these guys to any one!
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Michael Lovegren
2 months ago
Excellent service. Cody installed my Whole Home Water Filtration System on my house and educated my wife and I on the system. I would highly recommend
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Nina Amiri
2 months ago
Levi did awesome job replacing Garbage Disposal..was fast and efficient . Very impressed with his sweet pleasant friendly personality Will definitely deal with plumbing Masters again …
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Kelly Iverson
2 months ago
We had Migiuel as our technician. He was great! He was very informative, efficient, gave us options and was very up front about pricing. We would use him again!
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Sara Huff
2 months ago
Casey was very professional and explained what he did. Gave suggestions for what I should do . Very nice young man.
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Debbie Sutton
2 months ago
They are hands down awesome! I called for a slow drain, and Miguel came out quickly. He realized it would be a bigger project and called for some help. Tim, Chad and Rafael came out and tried to open the drain with a hydro flush. With that not working, Tim offered a couple options. I opted for not removing the shower, but digging underneath. Chad and Rafael worked diligently and found more issues than one could imagine. Two days later, they finally fixed all the problems. Whoever installed the shower had no clue. Kudos to the crew who returned my peace of mind to me! Highly recommend!!!!
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Suzie Dowell
2 months ago
Manny was awesome! Highly recommended!
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Carol Campbell
2 months ago
Great same day service Knowledge and courteous. I highly recommend them for all your plumbing needs.
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Francis Myers
2 months ago
Chase worked his rear off. He installed a salt water softener and a new hot water heater. He did a wonderful job.
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TR Anderson
2 months ago
Todd and trainee Richard did an excellent job of keeping us informed not only on our initial call at hand but the overall health of other items; we had leaking valves and corrosion we didn't know about. Kudos to a job well done for both!
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Sandy
2 months ago
Manuel Luna was our technician and he was great. Very polite and folded our problem in a short time. Thank you.
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Colleen Brown
2 months ago
I had an emergency at my house while I was away. My sister who was visiting googled for a plumber and after checking the reviews, she chose Plumbing Masters. The sewer pipe was clogged with tree roots and has broken up. Plumbing Masters came out right away. Caleb was our technician , and he was awesome. So polite, personable and answered all questions that we had. The work was completed in a timely manner. We are 100% happy with Plumbing Masters.
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Nicole Bales
2 months ago
Aaron B. was very polite and professional. He was able to quickly identify our problem (a G.I. Joe stuck on a fitting that had been flushed). Would hire again and recommend.
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Sarah Clayton
2 months ago
Had some overdue plumbing repairs completed, including a new toilet installed, water heater replaced, and main faucet/valve repaired/replaced.
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Matt Mann
2 months ago
Arron and Casey did an amazing job. Came out on a Saturday and took care of me. Helped me through a very tough decision on the sewer line replaced and game me the best deal I could have got. Explained all of my options and answered every question. Very helpful and easy to work with.
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Barbara Ellwood
2 months ago
First, the woman who does scheduling expressed empathy for what we were going through and quickly got us assistance. She's a jewel! Then Aaron did the work with a smile on his face and very kind! He was a delight in our home. Then lastly Casey, was a great listener, explained what they would be assessing and showed me the results. He presented our options plus cost and I was so pleased with Plumbing Masters! Such a great team.
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Robert Nimmer
2 months ago
Todd arrived 1st thing in the morning to appraise me of my 17 year old water heater options. I opted for the tankless water heater. I thought it would be days before the job would start but he said he would start right now if that was okay with me. I said let’s do it. It took a number of hours but we now have hot water and the job looks great. Todd did a great job. He’s a hard worker and knows what he’s doing. Plus, very professional. He earned the 5 gold stars and I’m giving 6 attaboys.
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Too Sweet
2 months ago
5/31/2025, Excellent service by Levi, he was quick, clean and efficient. Highly recommend Plumbing Masters for your plumbing needs.
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Susana Digby
2 months ago
Levi was an amazing service technician. He was very thorough and knowledgeable. Will definitely request him again!!
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Chris Scott
2 months ago
Amazing service and knowledgeable.
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Patricia
2 months ago
Today my old water heater was replaced by Rich Eggert. I cannot say enough about how pleased I am about calling Plumbing Masters. Rich was very affable from the start putting me at ease right away. He explained everything and was very approachable with answering all my questions. He has several years of experience which also gave me peace of mind. Don't hesitate to give Plumbing Masters a call.
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Irene Verderosa
2 months ago
Great!
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James Brown
2 months ago
Our Tech was Lester. He was great all way. He helped us find the right product for our needs, Did a perfect installation. Everything was on time and very professional. Would highly recommend Lester and Plumbing Masters if you expect and like great service!! James Brown
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Orlando Johnson
2 months ago
Manny was very polite wld recommend him too anyone.
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Beantown Terrier
2 months ago
Manny Luna was professional, prompt and solved my problem quickly. Very happy with Manny and Plumbing masters.l
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Jim Boule
2 months ago
Plumbing Masters' technician, Miguel, did a simple shower drain clean-out yesterday. He was quick, pleasant, charged a very fair price, and did the job right. I have used Plumbing Masters for larger more involved work in the past but this simple, one drain clean-out shows that their excellent customer service applies to all of their jobs, large and small.
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David Bick
2 months ago
Awesome job. I called in the early afternoon with a backed up kitchen drain line and the tech arrived a couple hours later. Miguel the tech was courteous, friendly, knowledgeable and fixed the issue quickly and professionally. Thank you. Highly recommended.
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Diana Frederick
2 months ago
Two years outstanding service. On time, efficient, competitive pricing and a service tech with integrity..
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Stu Gorius
2 months ago
Casey did me a great job at a very fair price. He installed my water heater the same day..AAA+
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Mary Davis
2 months ago
Great experience. Knowledgeable, great at explaining everything to me. Was very careful with my house and cleaning up. Cody was awesome!
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Juhli Hunt
2 months ago
Fast, courtesy and professional service. Thank you Levi!!
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Lynn Shibovich
2 months ago
Was Very happy with Chris at plumbing Masters. Quick service and did a great job.Highly would recommend them and Chris. Got a fix under my bathroom sink and added a new toilet. Expensive, but we'll worth it.
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Tony Strada
2 months ago
Todd came out today to help with a plumbing issue, and I couldn’t be more impressed. He was prompt, professional, and incredibly knowledgeable. Not only did he fix the problem quickly, but he also took the time to explain what had gone wrong and how to prevent it in the future. He truly went above and beyond—checking a few other things around the house just to make sure everything was running smoothly. It’s rare to find someone who takes that much pride in their work. Highly recommend Todd and Plumbing Masters for anyone needing top-notch service! Prior to Todd, I had a horrible experience with this company so thank you for turning this around. I do appreciate it. God bless.
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Dina Zaza
2 months ago
I had a great first time experience with this company. Casey came and assessed and gave me multiple options with no salesy pressure and explained the process in all the detail I asked for with great patience. Chad and Matt did a great job on the repair and were very respectful of my home. Very glad I chose them and would definitely highly recommend!
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Todd Pearson
2 months ago
Excellent service!!
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Bob Colliton
2 months ago
Chase was professional, courteous and did a great job. I would highly recommend him to anyone who needs plumbing services.
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anthony shamblen
2 months ago
Todd Jensen did an amazing job. Quality quick service with a great attitude.
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Carla Shamblen
2 months ago
These guys were fast to arrive, did a thorough inspection of the damage and were very knowledgeable and friendly. They even helped go through the process of submitting my insurance claim online with me! Great service, would highly recommend.
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Steve
2 months ago
Needed immediate service for a leaking main water line from the meter to the house. Contacted Plumbing Masters for service. They responded immediately and confirmed the requested service. Tech was dispatched and arrived within 30 minutes. A new line was dropped in, and water was restored to the house within a few hours. Tech did a great job; I highly recommend Plumbing Masters for this service.
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Bree Milkovich
2 months ago
Casey, came out to fix my leak. I put steak down my garbage disposal and clogged my pipe and couldn't put things back together without it leaking. Yada, yada... Ugghh.. I told him there needs to be rules on what NOT to put down a garbage disposal.. I'm sure they're out there I just never read them, obviously.. Funny not funny. Anyway back to Casey, He was kind and a ton of information, straight shooter. I will be using him in the future. I will be needing a hot water tank. Awesome guy, fast no mess.. Thank you Casey Pena!!!
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Debbi Alderman
2 months ago
Levi arrived in 10 minutes, professional and well groomed, diagnosed the toilet issues and his recommendation was on point. I received a fair price. Additionally, the work was done in a excellent manner. I honestly will call plumbing masters again in the future. Thank you also goes to Desiree, who took my call, understood my needs and treated me as a valued customer. Great experience all around.
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Michael Daer
2 months ago
Cody the technician was great. He diagnosed what was wrong with my water heater and replaced it with a new one. He was professional and worked efficiently.
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Kevin Mack
2 months ago
Todd put in a new water heater and a water softener in my house today . Definitely knows what he’s doing. Very nice job. I would recommend him and his company to anyone.
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Russell Johnston
2 months ago
Plumbing Masters sent their tech Todd Jensen to our house to check the garbage disposal. He also checked the water treatment system which wasn’t working. He found several other Problems while going through our house. He took his time and repaired all the issues. I would definitely use their services again.Todd was outstanding.
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A
2 months ago
Polite! very good!
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mary V (Dudet)
2 months ago
"After 10 years of faithful service, my gas water heater suddenly stopped producing hot water. I found Plumbing Masters online and they were able to send someone out that very morning! Lester arrived promptly and quickly diagnosed the problem. He tested several components and explained that due to the age of the unit (and my admitted lack of maintenance!), a replacement would be the most cost-effective solution. He clearly laid out my options, and I decided to go with a new Ruud Professional unit. Lester returned the next day and installed the new water heater. He even replaced the 30-year-old pipes and shut-off valves, which was a great bonus. The whole installation looks fantastic, and I appreciate the solid warranty. He also took the time to show me how to properly flush the unit annually. The price was competitive, one less thing to worry about! I would absolutely recommend Plumbing Masters, and especially Lester. He was professional, punctual, clearly explained everything. He even cleaned up after himself! Thanks, Lester!"
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Rebecca Urias
2 months ago
I had a great experience with Lester during a co Consultation. Wow, what a great company. Customer Service was right on Desiree she rocked thank you guys.!
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Robyn Randall
2 months ago
Great service!
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Ellen Bates
2 months ago
Casey Pena was very nice and took his time explaining all of my options. He was very professional and polite.
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Johnny Green
2 months ago
Michael was very professional and up front about the work that needed to be done. I was provided before and after pictures of the work. I was very much so satisfied with his knowledge and the work performed. Thank you Michael
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Jon L.
2 months ago
Christopher was slowly gone over what needs to be done after the water leaks detection has been identified by the specialist. The repair service has not be started at this moment.
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Shari Nelson-Hatfield
2 months ago
What started as a simple plumbing repairs became very complicated due to the age of my home and some plumbing "fixes" done by the previous owner. Todd traced the issues and made all of the repairs in one afternoon. He did a fantastic job and was great to work with. Shout out to Desiree who answered my call with kindness and efficient responses. I was very distressed when I called and she patiently helped me to get things done. Thank you plumbing masters
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steve townsend
2 months ago
Have used Plumbing Masters for 10 years. Our house is 25 years old and all of the hose bibs and inside connections for toilets and sinks were corroded. Todd changed them all out in a matter of hours. Very professional, personable and efficient. Did a great job! Alfredo came to resolve the kitchen sink not draining. Inspection with a camera indicated 25 years of grease and oil had clogged the drains. Alfredo cleaned all of the drains quickly and efficiently and left them working fine. As an added quality control step Casey came by and gave inspected the job. Plumbing Masters always does a very professional job
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S. Jovani ANONYMOUS
2 months ago
Thank you Miguel! Timely professional Ethical dependable family, pet military friendly
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Roseanna Gonzales
2 months ago
Todd was very professional and communicative while servicing, the plumbing needs at my property. He thoroughly explained each problem, offer solutions, and then fixed the problems quickly and efficiently. I appreciated his honesty and multiple solutions for the plumbing problems.
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Dianne Althouse
2 months ago
We have been with Plumbing Masters for almost 20 years. Levi is the best tech yet - explains everything, is very patient and just a great overall experience when he comes to our house.
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Kevin W
2 months ago
I am extremely happy with the service that Chase provided he was professional clean got the job done better than expected and within that timeframe he had originally quoted. I would recommend your company and he has a technician to anybody. He was outstanding. Please recognize him for his great service.!!!
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Gloria Cunningham
2 months ago
Levi came out to our apartment community and detected some water leaks that would have been hard to find by the naked eye. He was very knowledgeable and explained everything in detail. Thank you so much Levi for your help here at Smoketree Apts.
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Liz Decker
2 months ago
They were great! Put the in a very long day being extra thorough while showing respect for myself & my home. Also answered all my questions!
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sharon richardson
2 months ago
Came out the same day, reasonable service fee. Chase was very courteous and informative.
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Lyndsey Lyon
2 months ago
Rich was awesome! Fast, friendly, knowledgeable. Always have great experiences with plumbing masters.
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Ellen Epstein
2 months ago
He was polite and friendly. Explained everything.
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Ashli Tuton
2 months ago
I am blown away with the service I just recieved from Plumbing Masters and Aaron. Aaron was so professional and helped me with my plumbing problem. When he was finished - he told the price…. $25….. I said…. What did you say. Amazing service and fair price. I will be calling them again.
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Maureen Gilmartin
2 months ago
Levi was knowledgeable and very friendly. I was very happy with the service. I had Casey Hise out today and he was also wonderful. He explained everything in detail. I recommend both of these technicians very highly.
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Chris hyun
2 months ago
We had a plumbing leak and our garage was flooded. We called around to a few plumbing services, but surprisingly a flooding garage was an important enough to have same-day service. We called plumbing Masters and the receptionist got appointment and confirm that appointment within a few minutes and Michael came within the hour. We thought this was gonna be an expensive fix, but Michael pointed out the leak in our tank, ran to get the part, and had everything fixed within the hour the price was extremely affordable, and the service was phenomenal. I don’t anticipate having major plumbing issues in the future, but if I do, plumbing masters will be my first call.
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Bob Lozier
2 months ago
Our hose bib where the water main came off when I tried to remove the attached hose so I had to shut off the water to the house. Called Plumbing Masters and they had Chase come out within 25 minutes. He did a fantastic job making the repair and had us back in business quickly. Chase explained everything thoroughly, provided options to consider, and has excellent customer service skills. Great experience beginning to end.
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Sami Lasley
2 months ago
The recent service visit greatly improved the functionality. It's reassuring to see such dedication to customer satisfaction. The technician, Manny Luna's willingness to revisit and address the issue is beyond commendable. The follow-up demonstrates a commitment to quality and professionalism. I am now pleased with the resolution. Thank you for your help. He is definitely a true asset to your company. Due to him, I changed my last 1 star review to 5 stars. I'd give 100 stars if I could. Thank you Manny
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Neal Blomenkamp
2 months ago
I called with a water heater that was not working. I thought it was the valve. We established it was. With the cost difference. They installed a brand new water heater for a very reasonable price. It was same-day service within an hour they arrived. I was so lucky. Chase was very professional, very clear in what he was going to do. And wanted to make sure that I had met all of you my expectations. He did wonderful. I would request Chase young guy. Lots of giddy up and go. Thank you, NEAL 😁😀
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Ila Feltman
2 months ago
Alfredo's visit was excellent. I appreciated his help
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Deandra Tavera
2 months ago
Casey was amazing. Super cool Guy and was able to explain in detail what my options were for my kitchen faucet and ROI issue. Will be requesting him for future plumbing issues.
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Augusta Whitaker
2 months ago
Todd Jensen was our plumber today. He did an outstanding job. He was able to install things that we were told couldn’t be installed. I would highly recommend Todd if you have any plumbing needs.
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Darrin & Angela Sturgill
2 months ago
Great service!
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David Johnson
2 months ago
Rich Todd Eggert did a great job repairing our irrigation supply line and replacing a leaking toilet and a couple of faulty shutoff valves. Rich is very personable, he professionally addressed my service requests, effectively completed the required work and cleaned up when he finished. Rich left me with a very good impression of Plumbing Masters as a quality service organization dedicated to seeking customer satisfaction from the initial phone call to the completion of the work. Thank you Dave Johnson
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Kathy Vidal
2 months ago
Pleasure doing business with him/Plumbing Masters.
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lyndsay abbas
2 months ago
Richard (Todd) Eggert was amazing. Super nice and helpful. We normally use another company but you guys were able to work us in the day of. We will stick with you from now on!!
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Josh Ivanov
2 months ago
Chad Teller with Plumbing Masters did an awesome job for us. He walked us through every step, answered all our questions, and kept us informed.
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Robert Deck
2 months ago
Casey Pena was our repair technician. He did a great job at providing all the options on what we should do to fix or replace our gas water heater. He was professional and cleaned up after he was done. I would recommend Casey to anyone who has plumbing concerns.
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Cindy Deck
2 months ago
Company was very reliable. They came out same day replaced our water heater. Technician was very professional and knowledgeable. Very nice to deal with.
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joey driscol
2 months ago
Been calling Plumbing Masters for all our needs since 2006. They always figure it out!! And this home was built in 1991, so it’s usually not an easy repair!!
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brian chapin
2 months ago
The experience was great. My technician Manuel was very friendly and was able to quickly address the clog in kitchen. I won't hesitate to call Plumbing Maters again in the future or to recommend to friends.
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Christopher Jones
2 months ago
Rich was on time & personal. He knew what he was doing and took care of my new garbage disposal.
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Jonathan Gerber
2 months ago
Plumbing Masters were fantastic to work with. There is a reason they are rated the best plumbing service in the west valley. They are professional, communicate well, and most importantly get the job done with high quality. My main water line ruptured and needed to have a new line run quickly. Lester came out and offered a great solution at a very reasonable price compared to the competition. They were able to get the job scheduled 48 hours later and completed it in 1 day. The plumbing job was fantastic, but he also put my front yard back together as if he never dug up a trench. I would highly recommend them for any and all plumbing needs.
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Debi Beisner
2 months ago
Had a leak at the meter at my house today. I have no idea how long it had been pouring water in to the street. Todd came so quickly figured out it it was the meter. Shut the water off and even spoke to the Glendale water dept. Who then were able to send some one out right away. Todd was so nice even wishing me a happy mothers day. It got even better and he did not even charge a service fee!!! I was highly impressed. Thank you so much!!!!
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Josh Beisner
2 months ago
Todd was excellent! Super friendly and very helpful!!
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