Dan and Sherry S.
Our experience w/ Plumbing Masters is summarized by exceptional service, respectful and caring staff, and excellent workmanship. Jesse, Franklin, Levi, Eric, and Mike were just some of the staff we had the pleasure of meeting. They worked at our home for 3 weeks to replace our sewer lines. They arrived when they said they would arrive, cleaned up after themselves, respected our property while working on site, and went the extra mile to perform the work the right way. They even watched out for Bubba, our dog, when we were out of town and made sure he was doing well. We strongly and wholeheartedly recommend Plumbing Masters for your home’s Plumbing repairs.
Lester performed his job very well was very polite explaining what he was doing at each step of his inspection. He explained potential problems that may arise in the future. He explained the health of the residential plumbing and those things that could go wrong and possible solutions to prolong the system. He was very personable and knowledgeable.
The tech was polite and knowledgeable. Keep up the good work, Plumbing Masters. And give Todd a raise.
Honest, Hard Working and Clean
We’ve been using Plumbing Masters for several years. I’ve had a new toilet installed and had a leak repaired under the sink in my master bath; and the results are great. The plumbers were terrific! They were very professional and clean. If I had any questions they were able to answer all of my concerns.
Thanks for sending Bill in a timely fashion; he put s temporary fix until he showed up today to complete job. Very Professional!
David & Wendee
Thanks for having Mark come out to deal with the water tank issue. He had it fixed in record time, knew exactly what needed to be done, and had the parts required to finish the job in one visit. Hope to have him visit again if and when I need your services. You have a quality employee here.
The service that was provided was tremendous, very nice, and they were extremely detailed in their descriptions. Very fast too! 100% Rating!
I’ve already left a review at BBB regarding the service we’ve received from you. It was excellent, but I forgot to give kudos to others who were at our home. Charlie and Wilman were better than great. You should be proud to have such dedicated, attentive and courteous employees. I forgot to mention the outstanding service from Roger, Chad and Brad. EVERYONE was terrific and I will always recommend your company as better than expected. Although we still have a small issue outstanding, I know Roger will help us get through the final stage. Thank you. You may have any customer of yours contact me for a positive review.
I’m writing to you today in order to express our gratitude towards the people that helped us regarding our plumbing incident that occurred the night of February 16th. One of your plumbers Dwayne showed up at our home around 11PM and did whatever he could to get us back in business. We got by that evening because of Dwayne’s commitment to customer service. Things weren’t completely resolved, however, so Dwayne returned the following day to clear our line. He was able to do so the following afternoon. We weren’t out of the woods yet. Roger came by to camera our line and he determined there was a bigger issue. We had clay in our line as a result of a failing City service line. We didn’t know that at the time, but Roger fought for us and helped get the City to replace their line. Brad, another plumber, and his helper did the pipe replacement on our side of the property. I can happily report that the City completed their work and we’re back in business thanks to your team’s commitment to their customers. My wife and I have 5 children and we do laundry all the time. We were inconvenienced for a little bit, but the speed at which your team moved to resolve the issues are beyond impressive. I am a fellow service employee, and would be happy to use your company in the future for any of our plumbing needs. Your team was professional, responsive, and went above and beyond what I would expect. My wife and I were extremely pleased with your employees and the experience we encountered.
I would just like to thank Plumbing Masters for there outstanding help. My husband and I were both very pleased with the job that was completed at our home. Thank you again for a job well done.
Mike was just out to fix a hose bib on our house. He was the most friendly repairman we have ever had. He found another problem and with no pressure for the sale explained the issue and quoted us a price. After fixing our problem, he took us out to make sure everything was ok. Mike made our evening and it was very enjoyable to have him do work for us.
Ray and Renee M.
I was grateful when we called and your company was able to send someone right out. Your plumber fixed a problem that three other plumbing companies could not fix. Best of all, the area where he was working was spotless when he was finished.
Complete trust. I need that in my service providers and I have that in the staff at Plumbing Masters. I’m protective of my house and my family but with them, I just leave them a key.
Very honest, trustworthy servicemen. No unnecessary pressure.
Last time I was visiting my elderly father in Phoenix, we had a leaky water heater issue I couldn’t fix. We called the Plumbing Masters and they got the water heater replaced quickly and affordably…. and I definitely called around to compare prices. These guys are honest and do good work.
Thank you very much for the good service M and M have been most professional and I have had nothing but the best response from them. They are to be commended for their professionalism
Great Customer Service!!! Jim, Richard, and Sean were very friendly and they worked very hard… we would call again…we are completely satisfied! Thank you guys!!!
Very prompt, reliable, and friendly. Worked with Jim. Second time for two separate problems. Was great both times!
Plumbing Masters did a great job on my house and my rental property. I had several problems at my house and they were all completed in a timely manner and the same day. The toilet at my rental property was causing trouble and the tech was knowledgeable about problems with that particular brand and knew how to deal with them.
Pete & Connie G.
Excellent service. We called @ 8:00 on Friday morning for a kitchen drain blockage and we got help a short time later. Miracle after Thanksgiving holiday when most people’s drains block up. Todd was here by 10:30 and spent several hours clearing the blockage. Very professional, never lost his cool and was very patient with all our questions. Plumbing Masters is lucky to have such an employee as Todd. He did a great job and cleaned up when he was done. It’s so nice to watch the water flow down the drain like it is supposed to. We highly recommend and would not hesitate to call them again with any other plumbing problem we might have.
Thank you so much, Mark and the new employee, sorry I forgot his name, were great. Mark was super informative and walked us through everything he was going to do and why. I will be using your services in the future.
Chad, Shawn and Larry were here to check a backed up kitchen sink and Chad recommended several other things needed to be done, anglestops, toilet replaced. After Larry, all day working till 645 pm, then back for several hours Sat. I had multiple leaks that I never had to start with. I called back, on Monday, Josh came out, and in 2 hours he had everything fixed, replaced and perfect and found several leaks from the work done I had not. Thank you Josh!!!!He\’s the BEST!
I would like to thank Ron for a job well done, very courteous and the installation of the 2 toilets was a breeze. We are very happy of the service.
Steven was very knowledgeable, knew what our issues were and was very prompt . I would recommend your company and him!
The work you did was beautiful -- a new lid and seat in our guest bathroom. With an already raised toilet, this throne is an elegant addition. Thank you, Robin. I know I can count on you and your good work!
Josh was very professional and took care of the problem. I will call the company again, if needed.
Matthew is an excellent representative of your company and looked after us very well.